Shipping policy

Last Updated: 10/09/26

At Viraasat Wedding Centre, we are committed to delivering your orders safely and conveniently. Please review the following shipping terms before placing your order.

1. Order Processing

  • Orders are generally processed within 1–3 business days after successful order confirmation.
  • Orders placed on Sundays or public holidays will be processed on the next working day.
  • Once your order has been dispatched, you will receive a shipping confirmation with tracking details.
  • During sales, festive seasons, or periods of high order volume, processing may take longer than usual.

2. Delivery Time

We currently deliver orders across India.

Estimated delivery time:

  • Kerala: 2–5 business days
  • Other parts of India: 4–7 business days
  • Remote locations: 5–10 business days

Delivery times are estimates and may vary depending on the delivery location, courier availability, weather conditions, public holidays, and other circumstances beyond our control.

3. Shipping Charges

  • Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
  • Free shipping may be offered on selected orders or during promotional periods. Any applicable free-shipping offer will be clearly mentioned on the website.

4. Order Tracking

Once your order has been shipped, tracking information will be shared with you through the contact details provided during checkout.

You can use the tracking information to monitor your shipment's status.

If your tracking information has not been updated for an extended period, please contact us for assistance.

5. Delivery Address

Please ensure that your shipping address, phone number, and other delivery details are accurate when placing your order.

Viraasat Wedding Centre will not be responsible for delivery delays or failed deliveries caused by:

  • Incorrect or incomplete addresses
  • Incorrect contact information
  • Recipient being unavailable
  • Failure to respond to courier delivery attempts

If an order is returned to us because of an incorrect address or unsuccessful delivery attempts, additional shipping charges may apply for re-delivery.

6. Delayed Deliveries

Although we make every effort to deliver your order within the estimated timeframe, unexpected delays may occur due to:

  • Courier or logistics issues
  • Weather conditions
  • Public holidays
  • High order volumes
  • Natural disasters
  • Government restrictions
  • Other circumstances beyond our control

We appreciate your patience in such situations.

7. Damaged Packages

If your package appears damaged, opened, or tampered with when delivered, please take photographs or videos of the package before opening it and contact us as soon as possible.

For damaged or incorrect products, please refer to our Return & Refund Policy.

8. Missing or Lost Orders

If your order has been marked as delivered but you have not received it, please contact us promptly.

We will coordinate with the courier partner to investigate the shipment and provide an appropriate resolution.

9. Contact Us

If you have any questions regarding shipping or delivery, please contact us:

Viraasat Wedding Centre
Alummoodu, Neyyattinkara, Kerala 695121

Phone: 07025028228
Email: info@virasatwedding.com

Business Hours: Monday – Sunday, 09:00 AM – 07:00 PM

We will be happy to assist you with your shipping and delivery-related queries.